Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several: Weighing the Options
Choosing between a single larger van and several runs in a smaller one starts with an honest list of what must move. Count the furniture pieces, note their dimensions, and record how many boxes or bags sit alongside them. Consider whether your schedule allows multiple journeys, whether anyone is available to help at each end, and how the access arrangements differ between your pickup point and destination. There is no universal answer; the right choice depends on your dates, your load and what the team can match where available. When you contact them, share the full item list and the dates you are considering, then ask which van categories would suit the plan and whether your preferred dates are open. Keep your questions ready for the quote.
Recording Destination Details in Advance
Before the hire begins, it helps to write down where each item is headed. If furniture is going to more than one address, list the items against each recipient, along with their contact numbers and any notes about access at their end. For storage runs, note the unit reference and the site's opening hours. For business deliveries, record who signs for each consignment. This kind of list gives you something to check against during the day and makes it clearer what belongs where, without relying on memory. Note any items with awkward dimensions separately, since they may prompt follow-up questions about the vehicle. Share the relevant parts of this information when you contact the team, and ask anything still unresolved before the dates are fixed.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.