Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Checklist
If a commercial delivery is on the cards, a simple checklist can keep the details straight. Begin with the items themselves: note each product or parcel, its approximate dimensions, and any fragile or oddly shaped pieces that need special attention. Record the delivery address, the recipient's name and direct phone number, and the window during which they can accept goods. Add any purchase order or consignment references the customer expects to see. Decide your preferred hire dates and whether a morning or afternoon slot suits the run better. If multiple drops are planned, list them in the order you intend to complete them and note any specific instructions attached to each. Presenting this checklist when you enquire allows the team to consider the whole job rather than isolated fragments, and highlights anything still unresolved.
Recording Your Unloading Sequence
If several drops make up the delivery run, a written summary of each stop keeps the day organised. List every address in the order you intend to visit, alongside the recipient's name, direct phone number and the hours when they can accept goods. Note any references they expect to see, such as a purchase order or consignment number, and any instructions they have given about arrival. Where one drop serves a customer and another a storage unit, record which items belong to which destination so nothing is mislabelled. If a recipient has asked for a particular time, write that beside their entry. Keeping the whole summary in one document makes it straightforward to share with anyone involved in the run, and gives the team a clear picture of the job when you request a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.