Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating helpers and their availability
Who is helping on the day, and when are they available? Pin down these answers early, because a van booking usually needs to match the hours your helpers can give. List each person, the time they can start and finish, and whether they are available for both ends of the job or only one. Note their mobile numbers in case plans shift, and agree in advance how any changes will be shared — a group message works for most households. If someone is only free in the evening or at a weekend, record that, since it may shape which hire dates you request. Ask the team how the hire period is structured, so the schedule you build around your helpers lines up with the booking being discussed.
Preparing the details for a business delivery
A business delivery benefits from the same paperwork as any other job. Note the delivery date and time window, the recipient's name, direct phone number and any reference they expect on arrival. Record the items being sent — quantity, dimensions of the largest pieces and any handling notes the recipient should know about. If the delivery address is business premises, ask your contact there about opening hours, delivery bays and the procedure for signing goods in; those details belong to them, not the hire team. Where several drops are planned, list them in order with a contact for each. Sharing the full delivery schedule when you enquire allows the team to discuss which van options fit the day's requirements.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















