Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
Where do you start when a house move needs a van? Begin with your moving dates, including any flexibility, and a room-by-room list of what is coming with you. Note the size of the largest pieces, such as wardrobes or sofas, and mark anything that dismantles. Record the access arrangements at both addresses: parking possibilities, steps, lifts and any time restrictions you already know about. If friends are helping on the day, list who is available and when. When you contact the team, share this summary and ask which vehicle category they would suggest for the volume described. You can also ask whether anything on your list raises questions, and keep the recipient's contact details ready in case timing needs confirming with them directly.
Keeping a Load Inventory
A written inventory turns a vague request into a clear one. List each item or group of items, roughly how many boxes you expect, and the dimensions of anything oversized. Beside each entry, note its condition and whether it needs particular care, such as glass-fronted cabinets or electronics. If some things are heading to storage and others to a new address, split the list accordingly and record each destination's details. Number the boxes as you pack and keep the list with you so nothing is unaccounted for. When asking for a quote, attach or summarise this inventory and ask the team whether the picture it paints points to a particular van size, or whether any gaps in the information would help them refine their suggestion.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.