Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Write Down Before You Book
Begin with an inventory of everything that needs to travel. For each item, note its approximate dimensions — a three-seat sofa, a wardrobe, a stack of boxes — rather than a vague description, because the team matches the job to a small van, Transit, Luton, dropside or crew van using real measurements. Then record the hire dates, including whether you might need the van for an extra day, and the addresses at both ends. If someone will receive the goods, add their name and phone number. Finally, list any questions you still have, such as which van sizes are available on your dates or how collection would work. Having this written down makes the quote conversation straightforward and complete.
Setting Aside Time for Packing Days
If you are moving house or clearing a storage unit, the calendar deserves as much attention as the van itself. Consider booking the hire for a day before you need to travel, giving yourself room to pack boxes gradually rather than in a rush. Note how many rooms you are dealing with, roughly how many boxes each produces and whether any furniture will need dismantling, since that affects how long everything takes. Record the hire dates you are considering and any flexibility around them, plus a contact number for anyone helping you. It is also sensible to note when the storage facility or destination is open, as those hours may shape your schedule. Any remaining questions about timing can be raised with the team when you request your quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.