Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Starting with a load inventory
Begin with a written inventory of everything the van needs to carry. List each item or box, its approximate dimensions, and any details that affect how it is described to the team, such as whether furniture comes apart or whether boxes are sealed and ready. Group the list by destination if the trip involves several stops, and note which items belong to which recipient. Where a collection is involved, record the contact details of the person supplying the goods so timings can be confirmed with them directly. If you are moving items into storage, keep a copy of the inventory for your own records. Presenting this list when you enquire allows the team to match the job to a small van, Transit, Luton, dropside or crew van where available.
Fitting the job into your schedule
Alongside the inventory, think about how the hire dates sit within your overall schedule. If packing will take place on the same day as the move, consider whether the dates you request leave room for it, or whether an extra day would suit the plan better. Note any fixed commitments, such as a storage unit's opening hours, a shop's collection window, or a delivery deadline agreed with a customer. Write down the access arrangements at each address, including parking or gate details you already know, and any questions you still need to ask the people receiving goods. Sharing these points when you request a quote gives the team a fuller picture of the job, and it can highlight gaps in the plan while there is still time to adjust the dates.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.