Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a collection with a seller
If you have bought furniture or equipment from a private seller, a short conversation beforehand can settle most of the unknowns. Ask them for the exact address, a contact number for the day, and the earliest and latest times they are happy for you to arrive. Request the dimensions and approximate weight of each piece, and confirm whether it comes apart or moves as one item. Note whether the property has steps, a shared entrance or restricted parking, and ask the seller directly about anything that affects access at their end. Once you have these details, share them with the hire team along with your preferred dates, and ask which van types would be worth considering so the quote reflects the actual job.
Allowing time for packing and loading
How long the packing side takes is worth thinking about before you fix your hire dates. Walk through your home or premises and list everything going onto the van, grouping items by room or job so nothing is forgotten on the day. Note the number of boxes, bags and large pieces, and record dimensions for anything unusually tall or long. If some things still need wrapping or disassembling, factor that into the window you request. Decide whether the hire period covers a single day or several, and mention this when you enquire. Any questions about how the dates and vehicle options interact can go to the team at the quoting stage, while the plan is still flexible enough to adjust.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.